Simple
Powerful
Personal

Stay on top of all your customer conversations with the powerful platform that feels just like an inbox.

Screenshot of Help Scout's Inbox, knowledge base, and messaging products

Get up and running, fast

So familiar you can start helping customers in 15 minutes and become power users in just a day.

Grow to support even more

Teams of all sizes get to inbox zero and delight millions of customers (with some help from us).

Give the very best response

When you have the data and tools to back you up, you can make every customer interaction personalized.

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

Help Center

Help your customers help themselves

Messaging

Offer real-time support with real humans

AI

Use AI to improve your replies, summarize all your convos, and streamline everything you do.

Automations

Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.

Collaboration

Your team will love how our platform helps them stay organized and on the same page—the easy way.

Customer Data

Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.

Reporting

Our anything-but-basic, built-in reports help you track everything from productivity to happiness.

Integrations

Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans

Standard

$20

per userUsers are members of your team in Help Scout per month

Intuitive, world-class support tools for growing teams

Plus

$40

per userUsers are members of your team in Help Scout per month

Advanced collaboration and organization for rapid growth

Try for free

Pro

$65

per userUsers are members of your team in Help Scout per month

Security, scale, and hands-on service for large teams

Over the last two years, with improvements to our Beacon and our Docs, our FAQ visits have increased by 122%, while our email volume has actually decreased by 58%.

We saw the most improvements after consolidating our email, chat, and documentation in Help Scout. Being able to work out of one place was essential.

Help Scout makes my life infinitely easier. We’ve seen an average of 30% growth year over year in tickets replied and we've kept our response time consistent.